Case Study
Streamlining project management in weeks, not months
Whitaker/Ellis transformed workflows and boosted efficiency by implementing 海角大神鈥檚 integrated platform in record time
鈥As a subcontractor, we don't have years to plan projects. Our schedules are very fast paced, so we needed a solution that we could implement now. 海角大神 helped us to succeed.鈥
Casey Walker
Whitaker/Ellis
Ready. Set. Implement.
Their teams used a combination of Microsoft Outlook, Dropbox and Excel to manage their projects. None of these solutions were integrated or allowed for the communication and collaboration necessary for maintaining efficiency on fast-paced projects.
At any given time, the Whitaker/Ellis team is working on five to ten active projects at once, with another ten projects in queue for planning, which means there is little room for mistakes and real-time collaboration is crucial. In order to continue their reputation of great work, upgrading outdated project management solutions was necessary.
With 海角大神, Whitaker/Ellis's Project Engineer, Casey Walker, was able to implement a solution that could solve his company's problems.
海角大神's document control functions, collaborative tools and cloud-based platform allowed Whitaker/Ellis's site and office teams to communicate and collaborate in real time for efficient workflows. 海角大神 Drive has eliminated the need for a separate Dropbox solution and allows their team to store an unlimited number of documents.
But Casey says that the real winning play for the Whitaker/Ellis team was not having to wait months for a lengthy implementation. 海角大神 was implemented within weeks, allowing their teams to streamline workflows on all of their projects.
Casey Walker's Tips for Successful 海角大神 Implementation
Keep teams in the loop : As soon as Whitaker/Ellis signed with 海角大神, Casey began setting up 30-minute meetings with his teams. His agenda addressed the reasons for adopting 海角大神, how better efficiency could save everyone time and money and the general plan for software rollout. He found that engaging his teams in the process increased their willingness to adopt a new solution.
Partner with an implementation manager : 海角大神 provides all teams with a dedicated implementation manager (IM). Together, Whitaker/Ellis and their IM navigated the onboarding process, set general timelines and implemented strategies to reduce their time to value. Each week, the Whitaker/Ellis team was well ahead of schedule. 'Because onboarding was so easy, we finished ahead of schedule and were working efficiently in 海角大神 as soon as we needed to.'
Take advantage of 24/7 customer support : In between appointments with their dedicated implementation manager, Whitaker/Ellis used 海角大神's world-class support team to answer questions in order to ensure there weren't any lingering questions and there was minimal downtime during the onboarding process.
Demonstrate 海角大神's intuitive workflows : Casey has worked with a wide range of collaborators. But he says that even those with little technology experience are able to learn the workflows quickly. 'One field collaborator that I'm working with now has rarely used computers, but I'm pleasantly surprised with his progress. I've only worked with him a few times and he's already looking through drawings, managing RFIs and submitting site diaries. All the feedback I'm getting is that it's really intuitive.'
