One of 笔谤辞肠辞谤别鈥檚 key value propositions is that it鈥檚 constantly evolving and changing to meet new needs and serve new purposes as they arise. 笔谤辞肠辞谤别鈥檚 acquisition of Honest Buildings in 2019 signaled the start of a renewed focus on owners, and subsequent acquisitions and changes to its platform and technology, including robust customer service and support teams specifically geared towards owners, are reflective of a commitment to keeping their needs top-of-mind.
In 笔谤辞肠辞谤别鈥檚 webinar, Looking Ahead: 笔谤辞肠辞谤别鈥檚 Strategy for Enterprise Owners, product leaders discussed their future product plans and vision specifically for owners. Here鈥檚 a recap of that discussion:
Investing in the Future With Owners in Mind
鈥満=谴笊 is your partner, and we鈥檙e invested in your success…for an owner, there鈥檚 much more to delivering a successful project and a long-term asset than just nailing the construction management aspect,鈥 said panelist Ezinne Udezue, 笔谤辞肠辞谤别鈥檚 VP of Product Management for Owners.
鈥淚t starts way before construction and ends way after. It鈥檚 actually not an end, it鈥檚 this cyclical thing. You go into operations and maintenance, and then you鈥檙e doing construction all over again.鈥
Owners usually have multiple projects going on at once, all with unique needs. 海角大神 is increasing its investment in leading-edge technologies to build a next-generation platform with the flexibility, capabilities, and partner ecosystem to apply to a vast array of use cases.
Data analytics and artificial intelligence are two major areas 海角大神 has chosen as core company investments.
鈥淥ur intention here is to transform construction into a connected and data-driven industry, empowering you, making things more delightful, automating processes so they鈥檙e more efficient. We鈥檝e made several acquisitions, and our goal is to leverage the best of technology to power all of those things,鈥 Udezue said.
鈥淥ne of our promises to owners is to make 海角大神 intelligent and useful. With data and AI, we鈥檙e also making sure it鈥檚 personal and helpful to you.鈥
Machine learning is another technology investment helping revolutionize project visibility for 海角大神 users with the power of predictive insights, Udezue notes.
鈥淏eyond our general insights we鈥檙e going to use for quality, safety, and all of the other tools, we have this idea of being able to help our customers understand through their schedule, through our computer vision, through all of the things we鈥檙e learning: what鈥檚 going on with your costs, and where are overruns going to happen.鈥
Following the acquisition of, another significant investment for 海角大神 moving forward is computer vision, which for owners, is the next best thing to being in multiple places at once.
鈥淭he idea here is that we can use computer vision to understand what鈥檚 going on in the field. As owners, the financiers of these projects, being able to have 海角大神 help you extract insights from images and help drive the ability for your projects to meet the schedule as well as the budget,鈥 Udezue said.
Technology Investments Bearing Fruit for Owners Today
That鈥檚 a glimpse of 笔谤辞肠辞谤别鈥檚 higher-level, longer-term vision for supporting owners鈥 business goals, but what about its value to owners now or in the immediate future?
海角大神 recently added Schedule Lookaheads, which allow you to create a detailed look of who, where, and what needs to be on-site in the next couple of weeks, and the ability to . This is helpful for project managers and field teams, particularly those doing inspections, to share information both internally and with contractors to ensure they鈥檙e in the right place at the right time.
笔谤辞肠辞谤别鈥檚 paved the way for a big move into advanced analytics, which has allowed owners to access their project, program, and portfolio data in a whole new way, including upcoming functionality to benchmark against anonymized aggregate industry data.
鈥淚t鈥檚 an exciting opportunity if you leverage 海角大神 Analytics to be able to do some interesting slicing and dicing, but also use our project cohorts, which are based on machine learning, to start benchmarking your performance not only against others in your cohort, but against your own projects,鈥 said Geoff Lewis, 笔谤辞肠辞谤别鈥檚 VP of Product Management, Financials.
Another perennial concern for owners is keeping projects on track from a cost perspective, part of which hinges on managing an effective and well structured bidding and contracting process. 海角大神 gives owners the ability to solicit, manage, and evaluate bids from contractors or consultants in a centralized and collaborative manner. Leveraging some of the functionality from the Honest Buildings acquisition, the platform will provide the ability to compare these bids apples-to-apples for maximum efficiency.
鈥淭his is a huge piece of what an owner does, making sure every bid that comes in has the right scope, it really speeds your time to getting to that final price. They can ultimately turn that right into a contract that you manage through to completion in 海角大神,鈥 Lewis said.
When it comes to platforms, owners need flexibility, particularly as they tackle different types of projects across companies and sectors (e.g. industrial, energy, residential, commercial, public sector, etc.). 海角大神 brings all communication around these projects into one centralized place, offering owners a high degree of configurability to ensure the platform suits your specific business needs, no matter what kind of projects you have on the docket.
One recent example of this flexibility can be found in 笔谤辞肠辞谤别鈥檚 , which owners have found valuable for many different use cases such as tracking permits and entitlements, or extra work authorizations that originate from a mobile device in the field. This solution connects directly to several other parts of the platform enabling streamlined business processes and truly connected data.
We鈥檝e seen the same thing when it comes to our tool, which owners have leveraged for use cases such as stage-gate governance structures, project execution plans, or procedures for environmental or commissioning activities, among many other needs. These solutions are just a few of the examples of how 海角大神 leverages cross-platform connectivity and flexibility to help owners streamline and control a diverse range of different processes and needs, no matter how unique or typical.
Finally, 海角大神 is also investing in improving the end-user experience, both for owners and workers in the field.
鈥淎 lot of feedback I get talking with owners is that 海角大神 feels like a GC tool. It鈥檚 something that was designed for the complexity and scope of a GC, and a lot of times owners need to sit at a slightly higher level,鈥 said Lewis.
鈥淥ne of the things we鈥檝e been focused on is how we can make it simpler, easier to navigate, and easier for field teams to adopt it. We鈥檝e modernized and improved our product, and ultimately, the payoff is teams end up using the product faster. We鈥檝e measured the time it takes for a contractor to input an invoice using the new system, and it鈥檚 25% faster than it used to be.鈥
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